Terms of Use

1. Acceptance of Terms

By accessing or using the soluCLEAN website you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use the site.

2. Eligibility

You must be at least 16 years old and, if entering on behalf of a business, authorised to do so.

3. Your Account

When you create an account you agree to provide accurate information and to keep your password secure. You are responsible for all activity under your account.

4. Products & Orders

We make every effort to ensure product descriptions, pricing and availability are accurate. We reserve the right to refuse or cancel an order, and to correct errors in pricing or description. Acceptance of your order takes place when we dispatch it.

5. Pricing

Prices are shown in pounds sterling and include applicable VAT where required. We may change prices without notice.

6. Intellectual Property

All content on this site — including logos, text, graphics and imagery — is owned by or licensed to Solupak Ltd and may not be reproduced without our written permission, except for content provided for marketing materials in the customer portal.

7. Prohibited Conduct

You agree not to:

• Use the site for any unlawful purpose.
• Misrepresent your identity or affiliation.
• Attempt to gain unauthorised access to any part of the site.
• Introduce viruses or other malicious code.

8. User Content

Any content you submit remains yours, but you grant us a non-exclusive licence to use it for the purpose of providing our services. You confirm that submitted content does not infringe third-party rights.

9. Limitation of Liability

To the fullest extent permitted by law, Solupak Ltd shall not be liable for indirect or consequential loss arising from your use of the site. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud.

10. Indemnity

You agree to indemnify Solupak Ltd against losses arising from your breach of these terms or misuse of the site.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these terms from time to time; continued use of the site constitutes acceptance of the latest version.

13. Contact

Solupak Ltd (Company No. 03586037, VAT No. GB719606519), trading as soluCLEAN, California Drive, Castleford, West Yorkshire, WF10 5QH. Email: info@soluclean.co.uk. Tel: 01924 565120.