Greggs are the most successful high street bakery chain in the UK with a presence in virtually every major UK town and city and around 2200 retail outlets… even more than McDonalds UK!

Why Solupak

In 2014 Ally Stephenson, Head of Purchasing at Greggs, approached us with the following challenge…

To deliver a new and innovative chemical dosing delivery system reducing the volume of water contained within the formulations utilised through out the 2200 shops across the Uk.

Our Response was simple; our products were the perfect fit for the brief..

As a specialist manufacturer, SoluPak offered a range of single dose, soluble sachet products to handle the majority of cleaning and disinfection activities in the Greggs shops, and extensive trials were established.

The backstory

With our help… As part of this Greggs project, the SoluPak technology has prevented over 3 tonnes of plastic per year from entering the waste stream, with further product development projected to increase this to over 6 tonnes per year with the roll out of the dish-wash and rinse-aid products. Before SoluPak stepped in, Greggs had to empty the local bins 3 times per week to remove the packaging waste. With our help, this has now been reduced to just once per week. Following extensive trials across over 30 retail outlets, on the 1st June 2017 the new regime rolled out in one “big bang’, with an unprecedented level of user acceptance without the need for additional training or site visits.

Customer Testimonial


“As a fast moving consumer-led business with over 1700 shops, Greggs is always looking for
ways to make life easier for our staff so that they can spend more time delivering excellent
service to our customers. Greggs also takes it Social Responsibilities seriously and as part of
this, continually looks for opportunities to reduce our impact on the environment. In 2015 we
approached our incumbent chemical supplier, Christens Food Hygiene, and challenged
them to provide us with a way of delivering cleaning products into our shops, in a simple,
user friendly way that takes out the need to store and ship heavy products around the
country, without compromising the required high standards of microbiological and allergen
control. Christeyns Food Hygiene embraced this challenge and worked closely with us to
come up with a solution that we are delighted with – soluble, single dose sachets in small,
light to transport packs which are simple and easy to use and safe for our staff. There are
multiple benefits to these including ease of use as the single dose sachet format is simply
topped up with water, they are safe to handle requiring no PPE and environmentally friendly.
They are also transported in compact pouches which are resealable & easy to store and
replenish. Following extensive trials across three regions we are proud to be the first national
food retailer to adopt this technology across our entire retail estate. The response from our
Retail colleagues has been excellent with quick adoption, and high praise for this innovative
solution. We are pleased to support Christens Food Hygiene’s application for “Product of the
Year” at the 2017 SOFHT awards.”


Ally Stephenson
Head of Purchasing (GNFR)